FREQUENTLY ASKED QUESTIONS
See here for information on insurance, regulations, bylaws, and tax. We're constantly working with cities and making great progress in Canada (and more than 300 other cities worldwide). For more additional information please visit: help.uber.com.
QUESTION: CAN YOU CLARIFY THE INSURANCE COVERAGE?
Every ridesharing driver operating on the Uber platform in Alberta will automatically be covered under this new ridesharing policy provided by Intact Insurance and purchased by Uber. Learn more about Uber's ridesharing insurance in Alberta here.
Every uberX ridesharing driver has access to the Intact insurance card right in their Uber Partner app. Watch the image below to locate the insurance card.
QUESTION: WHAT HAPPENS IF I GET INTO AN ACCIDENT?
After an accident, submit a claim ticket using the Help feature in the Uber Partner app. Make sure to leave a detailed description of what happened and add photos where possible. Our accident team will help you submit claims, complete an incident report, and get back on the road. Our team will continue working with you through the claim being settled and closed.
REGULATIONS & BYLAWS
QUESTION: IS UBER LEGAL?
Earlier this year, the City of Edmonton passed ride-sharing regulations that encouraged innovation and welcomed ridesharing companies like Uber. As of July 1, 2016, the province of Alberta has approved an insurance product that allows Uber to fully operate within the City of Edmonton.
QUESTION: DO I NEED TO PAY TAX?
As an independent contractor, you are responsible for registering and remitting any applicable tax on the services you offer. Canadian Revenue Agency (CRA) rules require any independent contractor who earns more than $30,000 in a calendar quarter and over the last four consecutive calendar quarters to collect and remit HST. If you fall below this threshold, as most part-time uberX partners do, you qualify as a “small supplier” and do not have to collect HST. More info here.
During tax season, we will send you an earnings summary for your records. Also, you should know, Uber fulfills all it’s own tax obligations as a company.
Pay statements can be found at partners.uber.com.