Did you know you can pre-populate text messages in your phone and use shortcuts? Find yourself always telling riders that you've arrived, stuck in traffic or unable to park outside their building? Make it a shortcut by following the steps below:


  1. Go to your menu and click settings
  2. Scroll down and select "Language & Input"
  3. Scroll down and select "Personal Dictionary"
  4. Select "English (United States)" 
  5. Tap the top right where it says "Add"
  6. Write a sentence in the top and include a short cut (make it easy to remember)

Texting shortcuts

  1. Hi! This is your Uber driver, I'm outside 
  2. Hi! I am just stuck in traffic, I'll be there soon!
  3. I couldn't find a space to park, I am on the corner

using short cuts - slower.gif

using the shortcut

  1. When you're ready to send a message, tap the top right to navigate to the contact screen
  2. Tap "Contact"
  3. Tap "Message" and to bring up your SMS app
  4. Type in your short cut, in this example it was "here" 
  5. You will see the pre-written text message populate above, tap it, and the message will be populated in your SMS app. 
  6. Send the message to the rider!