Did you know that the app automatically notifies the rider of your arrival and you do not need to immediately call?

If you find yourself waiting for the rider, consider texting them first. It's less intrusive and riders are able to respond with little interruptions. In fact, top rated partners almost rarely call their riders and rely on text messages. For tips on how to text, take a look at the image below:


  1. Once you accept a trip, tap the top right to navigate to the contact screen
  2. Tap "Contact"
  3. Tap "Message" and send your rider a message 
  4. Consider adding the number to your address book, it won't change and will always be routed to your rider.
  5. Want to create texting short cuts? Click here to learn how